Introducing Access Request Manager+ (ARM+) – Transforming Access Request Management
Streamline, automate, and ensure compliance with the latest MediViewer module built specifically for NHS Trusts.
ARM+ revolutionises how NHS Trusts handle access requests. Combining automation with an easy-to use workflow, addressing delays, compliance risks and manual inefficiencies. This new module simplifies and accelerates your access request process, reduces breach risks, and frees up valuable resources.
Discover how ARM+ empowers your teams to focus on care, not admin.
Access, Automate and Accelerate
Tackling the Access Request Challenge
Tackling the Access Request Challenge
Managing access requests is a growing challenge for NHS Trusts. With an average of over 2,200 requests annually, teams often find themselves stretched too thin, spending anywhere from 45 minutes to 21 days on a single request. This labour-intensive process typically requires accessing data from multiple systems—often as many as seven—while juggling a mix of digital and paper records.
The result? A significant drain on resources, with access teams dedicating multiple full-time staff members just to keep up. Then there is always the risk of breach with the one-month deadline to respond, exposing Trusts to compliance risks, ICO sanctions, and reputational harm. Manual tasks like printing and redacting records, along with chasing approvals from reviewers, further exacerbate delays, leaving little time for teams to focus on higher-value tasks.
ARM+ is an advanced module within MediViewer designed to address these challenges head-on. Developed in collaboration with clinical and health record teams it automates workflows, centralises data access, and simplifys approvals. ARM+ enables Trusts to reduce processing times, improve compliance, and free up skilled staff to focus on vital hospital work not paperwork.
Access Request Manager Features
Designed specifically for the NHS to transform how your teams manage access requests. Supporting NHS CIOs, Health Record Teams, and Digital IT Leaders who face challenges in managing growing access request volumes with limited resources.
Robotic Process Automation (RPA):
Automatically gathers patient documents from multiple systems.
Dynamic Filtering:
Quickly locate and review relevant pages.
Multi-Reviewer Workflow:
Assign, redact, and approve pages simultaneously.
Real-Time Tracking:
Visual dashboard for complete workflow transparency.
End-to-End Digital Solution:
Secure, paperless, and compliant.
Cloud Based:
Accessible from anywhere
Streamline Your Access Requests
Simplify and accelerate your access request process with ARM+, reducing countless steps into a simple streamlined, efficient workflow.
What benefits does ARM bring?
Streamlined process with automation and workflow based solution
Multi-reviewer capability driving efficiency in gathering input from different approvers
Dramatically reduced processing time with ARM+ managing and processing all requests simultaneously across multiple systems
Keep track of access requests and manage your breach risk via a visual dashboard
Reduce the risk of human error with automation bringing the data together
Free up the skilled team to focus on vital hospital work not managing requests
Empower staff, save time and improve compliance
ARM is exclusively available as part of our MediViewer EDMS solution, offering an integrated approach to access request management. It’s more than just a module—it’s a step toward transforming how you manage and utilise patient data.
Discover how ARM+ can reduce your access request management process from days and hours to just minutes.
Discover how ARM+ can reduce your access request management process from days and hours to just minutes.
Infographic
As our strategic partner, Mizaic understands the NHS and the complexity of digitising the service. We share the same mission to use technology to power things forward and transform the clinician and patient experience.
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